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Your Questions Answered

FAQs

What are the top luxury perfume brands in India?

If you’re looking to buy a luxury perfume, Fragrance Lounge is the ultimate place to be.  Chanel, Dior, Gucci and Tom Ford are widely regarded as India’sbest luxury perfume brands. With a blend of tradition and modernity, Ajmal and Forest Essentials might be your top picks since they offer perfumes that mix classic aromas with a fresh twist. 

How do you offer such competitive prices for luxury perfumes online?

As one of India’s oldest perfumeries, we offer competitive prices on luxury perfume brands as we directly partner with the distributors without the involvement of any middlemen. Unlike online marketplaces that increase prices before sales, we keep our pricing fair and transparent all year round. Moreover, being an E-commerce platform allows us to maintain lower operational expenses which is also a reason why we offer luxury perfumes at the most competitive price.

Are the perfumes offered online authentic and genuine?

Fragrance Lounge acquires perfumes directly through brand manufacturer channels or with authorised distribution companies. Quality assurance and authenticity matter to customers, so this procedure ensures the best experience. Most luxury perfume brands offer warranties and properly stamped expiration dates extending to 2-3 years. Strict quality testing and robust customer safeguards ensure the authenticity of luxury perfumes bought online.

How much time will it take to deliver the product?

Usually, Normal deliveries need 5-7 working days, but express delivery offers a 24-hour arrival window. A product sent from another state requires 7 to 10 business days (delivery time). Users can pick up their urgent orders via Express store pick-up and receive them within a few hours. We will notify you every time the delivery system progresses through its stages.

What payment and delivery options are available?

Users can use Razorpay Secure to pay at Fragrance Lounge via UPI, credit/debit cards, wallets, and net banking options to shop luxury perfume brands on Fragrance Lounge. Cash on Delivery (COD) is available for orders throughout Gurugram. Clients enjoy three delivery choice options: standard delivery (takes 5-7 working days), express delivery (arrives within 24 hours) or the option for store pick-up. Standard shipping rates apply to orders under ₹999, but orders above this threshold receive free delivery.